With the online leg of the PSN is back up and gamers are enjoying the company of others around the world, according to Sony president Kazuo Hirai only a “very small percentage” of folks have called into the customer support centers in to cancel their PSN accounts over the recent hacking fiasco.
But also said at the same time it was too early to tell just exactly how small or big the number could get in the coming months when all of the PSN services are back up.
Additionally CEO Howard Stringer told WSJ that the experience while not positive will be good for consumer protection in the long run, thanks to the attention the hacking received.
“Our case, unfortunately, is so large and the scale of the PlayStation Network so big that it’s forced a lot of attention to be paid,” he said. “In the long run, that’ll be good for everybody else but it hasn’t been a wonderful experience for Sony.”
“We had no reason to believe that our security was not good and still no reason to believe it because we have plenty of people looking at it. We’ve learned that we just have to keep improving our security. “We have to earn back the trust and loyalty we may have lost in this circumstance. That’s our goal and that’s one we have to reach.”
Stringer concluded that there is no way to make PSN 100 percent secure, as no system is hack proof in this day and age.
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Source: WallStreetJournal.com
